fs99 Terms and Conditions

fs99 operates an online entertainment and betting platform for users in Bangladesh. This document forms a legal agreement between you (the user) and fs99 (the platform operator). fs99 reserves the right to modify these terms and conditions at any time. Continued use of the website after any changes means you have accepted the updated terms.

In the event of any ambiguity, this Bengali version shall be considered final — not any English version (where applicable). If you disagree with any part of these terms, please stop using the platform.

1.1 Age Limit and Eligibility

You must be at least 21 years old to use the fs99 platform. This service is open only to those aged 21 and above. Minors are not permitted to create accounts, and any such account found will be closed immediately.

• You must be at least 21 years old.
• You must play in your own name and with your own funds.
• You must be legally capable and eligible to enter into a contract independently.
• You must not be on our platform's list of banned individuals.

1.2 One Account Policy

Each user may create only one account. Creating multiple accounts by the same person or on behalf of family members is strictly prohibited. In the event of a breach of this rule, all related accounts will be closed and deposited funds may be forfeited.

1.3 Providing Accurate Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing false information, using a fake identity or failing to cooperate with identity verification will result in account cancellation.

1.4 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Do not allow anyone else to use your account. Notify our support team immediately of any unauthorised access.

2.1 Deposit Methods and Limits

You can use bKash, Nagad and Rocket to deposit funds into fs99. The minimum deposit amount for each method is ৳200. Deposited funds will be added to your account only after verification is complete.

• Minimum deposit: ৳200 for each method.
• Accepted methods: bKash, Nagad, Rocket.
• Use only a payment method registered in your own name.
• Deposits from third-party accounts will not be accepted.

2.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, this time may vary due to the verification process or other reasons.

• Minimum withdrawal: ৳500.
• Processing time: 30 minutes to 3 hours.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals from unverified accounts may be delayed.

2.3 Anti-Money Laundering Policy

fs99 is committed to preventing money laundering. If a suspicious transaction is identified, we reserve the right to request additional verification. The user may be required to provide proof of identity and transaction.

3.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 10x — meaning you must complete betting equal to 10 times the total of (deposit + bonus) before the bonus can be withdrawn.

3.2 General Bonus Terms

• Bonuses must be used within a specific period — the expiry will be stated in each offer's details.
• Multiple bonus offers cannot be used at the same time unless specifically permitted.
• Bonus funds cannot be transferred to another user.
• If an attempt to abuse bonuses is detected (such as arbitrage betting), the bonus will be cancelled.
• fs99 reserves the right to modify or cancel any promotional offer.

3.3 VIP Program

Regular users can participate in our VIP program. The program has three tiers:

• Bronze Tier: Weekly cashback of up to 0.5%.
• Silver Tier: Weekly cashback of up to 1.0%.
• Gold Tier: Weekly cashback of up to 1.5%.

Users can advance to higher tiers through regular and active betting activity. Wagering requirements may also apply to cashback funds.

4.1 Bet Acceptance and Cancellation

fs99 reserves the right to accept or reject any bet. Unusual bets may be cancelled due to technical errors, incorrect odds or other reasons. In such cases, only the original stake will be refunded.

4.2 Result Determination

fs99's own rules apply to the determination of results for all games. For cricket, football and other sports events, a bet may be considered void if the event is not completed.

4.3 System Errors

If a bet is affected by a technical issue, server outage or communication breakdown, fs99 reserves the right to review that bet and cancel it if necessary. In such cases, the user's stake will be refunded.

4.4 Manipulation and Fraud

Involvement in match fixing, account hacking, collaborative betting or any form of fraudulent activity will result in permanent account closure, and all deposited funds may be forfeited.

5.1 Commitment to Aware Gaming

fs99 believes in responsible gaming. We encourage our users to play in an aware and controlled manner. Gambling is an entertainment activity — it should not be considered a source of income.

• Never bet more than you can afford.
• Avoid further betting in an attempt to recover lost funds.
• Avoid playing during times of stress or financial difficulty.
• Take regular breaks and set limits.

5.2 Setting Limits and Self-Exclusion

If you feel your gaming habits are getting out of control, let our support team know. We will assist you with deposit limits, time limits or self-exclusion options. For more information, visit our Responsible Gaming page.

6.1 Data Collection and Use

To learn more about how your personal data is collected, stored and used, please read our Privacy Policy. By using the platform, you consent to our privacy policy.

6.2 Security Measures

fs99 uses SSL encryption and modern security technology to keep your data safe. However, complete security on the internet cannot be guaranteed — you are also responsible for keeping your own device and login details secure.

6.3 Cookie Policy

Our website uses cookies that help improve the user experience. You can manage cookies through your browser settings, but disabling cookies may limit some features.

7.1 Intellectual Property

All content on the fs99 website — logos, graphics, text, software, game interfaces — is protected by the intellectual property rights of fs99 or its licensors. Copying, redistributing or commercially using any part of this content without prior permission is prohibited.

7.2 Prohibited Activities

Any of the following activities will result in account cancellation:

• Using bots or automated software to bet or play games.
• Exploiting system vulnerabilities to abuse bonuses.
• Attempting to access another user's account.
• Money laundering or use of illegal funds.
• Attempting hacking or cyber attacks.
• Disrupting the normal operation of the platform.

8.1 Limitation of Liability

fs99 will not be liable under any circumstances for the following types of loss:

• Loss caused by internet connection issues.
• Loss caused by third-party technical errors.
• Loss caused by the user's own negligence.
• Disruption caused by uncontrollable circumstances (force majeure).

8.2 Dispute Resolution Process

For any dispute or complaint, please contact our support team first. We provide 24/7 live chat support in Bengali. If a resolution cannot be reached through support, a formal complaint can be submitted by email — [email protected].

fs99 aims to resolve every complaint fairly and in a timely manner. We will endeavour to respond within a reasonable time from the date the complaint is filed.

8.3 Applicable Law

These terms and conditions are governed by applicable law. Relevant legal provisions will apply in the event of any dispute.

9.1 Changes to Terms

fs99 may modify these terms and conditions at any time. For significant changes, we will endeavour to post a notice on the website. If you continue to use the platform after any changes, you will be considered to have accepted the new terms.

9.2 Closing Your Account

You may request to close your account at any time. Before submitting a request, make sure there are no pending bets or withdrawals. fs99 also reserves the right to suspend or permanently close any account in the event of a rule violation.

9.3 Account Inactivity

A maintenance fee may apply to accounts that remain inactive for an extended period (generally 12 months or more). Please contact our support team for more details.

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: Support available 24/7 in Bengali.
• Email: [email protected]
• Website: fs99.cam

This document was last updated in January 2026. Previous versions are considered void.